Work is undertaken for a wide variety of customers, both in this country and overseas including, Local Authorities, Crematoria, Funeral Directors, Schools, Universities, Health Authorities, through public and private companies to churches and private individuals. Each commission received is given the same careful consideration of clients' requirements throughout the production process.

Whilst great emphasis is placed on the timeless nature of the skills and crafts which form the basis of the business, new technology is embraced wherever this can contribute to the provision of better customer service. Hence the introduction of computer facilities which provide clients with direct access, via broadband and modem links, to their own files. In this way they can update their input requirements accurately and instantaneously. The all important administration tasks of work progression and tracking are similarily streamlined.